![]() The Common European Framework of Reference for Languages (CEFR) is arguably the most widely used standard for understanding a learner’s language proficiency. ![]() In this post, we break down a few of the methods commonly used to measure language proficiency. Getting to the bottom of how proficient your team speaks a certain language comes down to assessments. Whether you’re leveling up your customer service team‘s ability to provide better support for new Spanish-speaking customers, or you simply want to offer language training as a cool, new benefit to help attract and retain new employees-learning a new language is all about speaking confidence. Proficiency lives right at the heart of language training.
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